FAQ

Feel free to contact us if your question isn't answered below...

Custom Map Service Questions

I want to learn about your business and your goals for this project. Once we know the purpose of the map I’ll ask you more detailed questions about the content and style you want. You can ask me any questions you have, and I’ll provide a ballpark estimate of the cost. If we decide to work together I’ll prepare a design brief and proposal at your request.
It depends on the map. A simple locator map with few details can take a few days. A very detailed map, such as a full street map or cycling map, can take 6-8 weeks. I will give you a timeline on our call.
Other than my minimum project fee of $350, I don’t offer set package pricing because every project is different. However, I can provide a ballpark estimate after your free 30-minute consultation, in which we’ll discuss your objectives, schedule, map content and style.
Often an embedded map from Google or OpenStreetMap may be what you need. But a custom map shows only what you want to show. You can add information and you can omit what’s not important for your purposes.
We use free open source data whenever possible. These can include OpenStreetMap data, which is crowd-sourced, or government OpenData. Both sources must be cited on the map to abide by copyright laws. A source for larger areas at the country or world level is Natural Earth. It’s built by many volunteers as a public domain data source.

Online Shop Questions

Products are fulfilled by Art of Where within 2–4 business days for tshirts and posters/art prints. Production of tote bags takes 7-10 days. U.S. delivery 2-6 business days after production. Canadian  delivery 2-8 business days after production. International delivery 10-21 business days after production. For more detailed information please see our Production & Shipping page.